No material contained on this website may be modified, copied, transmitted, distributed and/or reproduced
without Johnson Tsang Art and Dream Beyond Limited prior written consent.
Terms & Conditions
Terms & Conditions
Johnson Tsang Art and Dream Beyond Limited endeavor to ensure the accuracy and reliability of the information provided, but do not guarantee its accuracy and reliability and accept no liability (whether in tort or in contract or otherwise) for any loss or damage arising from any inaccuracies or omissions. Under no circumstances shall Johnson Tsang Art and Dream Beyond Limited be liable for any loss or damages resulting from the use of the information provided on this website.
No material contained on this website may be modified, copied, transmitted, distributed and/or reproduced without Johnson Tsang Art and Dream Beyond Limited prior written consent. We reserved the right to take legal action against any party for any loss or damages resulting from modifying, copying, transmitting, distributing and/or reproducing any material contained on this website.
Terms for Online Shopping:
1. We do not accept returns for refunds, credits, or exchanges. All sales are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number.
2. All customers receive an order confirmation e-mail when their order is placed. We will double confirm your contact details in an email and will assume the details are correct if we don't hear from you within 5 days.
3. Please allow up to 10 business days for order processing and verification, and an additional 60 business days for delivery (Due to Covid-19 pandemic so shipping might be delayed). We do not ship out on Saturdays or Sundays. If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.
4. We will try our best to reply to your question(s) within 24 hours. If you have created a login account with us, you can view your order status with login account. Or contact us on our website to submit any questions regarding your order.
5. We do not accept payments by wire transfers, check nor cash. We only accept payment by PayPal or your credit cards.
Prices are shown on the website in U.S. Dollars. Prices displayed on the website at the time your order is accepted will be honored except in the case of obvious error. While we make every effort to ensure that all prices appearing on the website are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any product that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled. The price of products shown on this website does not include delivery and handling charges, which shall be advised to you separately during checkout.
If your credit/debit card is not denominated in U.S. Dollars (USD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
The price of the products is exclusive of any applicable taxes or excises (including VAT or sales taxes, if any) under any applicable laws. You shall be liable and shall indemnify us for any taxes payable.
6. We require that your billing and shipping address match as an additional step to prevent credit card fraud.
7. We accept orders from almost every country in the world but you can reach us anytime if you have any shipping problems. Please be aware that international orders may be subject to the relevant customs duties of the destination country. Customs fees should be paid upon arrival and are in addition to shipping and handling costs. Unfortunately as customs charges are governmental taxes, we cannot discount or reimburse you for these costs.
8. Customers of Johnson Tsang Art may be charged duties by his/her country’s customs. The exact amount can vary depending on the artwork itself and customs laws of one's country. Johnson Tsang Art Team will pay close attention to orders going through customs. Each order will have the correct documentation so that minimal appropriate duties are applied.
9. Packaging is for protection only. Dents or scratches on the packaging box caused by delivery are not included in the exchange & refund policy.
10. The pictures of the products are for reference only. Johnson Tsang Art & Dream Beyond Limited will endeavor to ensure that the content and the product descriptions on the website are as accurate and complete as possible. We however do not warrant that content and product descriptions are accurate, complete, up to date or error-free.
The packaging of the products may vary from that shown on our website. Johnson Tsang Art & Dream Beyond Limited reserve the rights to make minor changes to the products:-
-to comply with relevant legal and regulatory requirements (such as labeling requirement) and
-to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the product.
11. Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order, at which point a contract will come into existence between you and Johnson Tsang Art & Dream Beyond Limited . Once an order has been accepted, it cannot be modified or cancelled.
Despite the above, Johnson Tsang Art reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, any one or more of the following:
-The product you ordered is out of stock.
-We identify a pricing or product description error.
-We are unable to obtain authorization for payment.
-You do not meet the eligibility criteria to purchase as set out in this terms.
Our Customer Service team will contact you as soon as possible if there are any problems with your order.
12. In order to place orders with us, you must meet our conditions of eligibility:
-Be aged 18 years of age or over
-Be in possession of a valid credit/debit card issued by a licensed bank acceptable to Johnson Tsang Art & Dream Beyond Limited for payment or be in possession of a valid PayPal account.
You shall provide personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the website)
All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.
You may not purchase products from the website for reselling purposes or commercial exploitation.